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Premium Email Protection Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 5, 2023

No incidents reported today.

Oct 4, 2023

No incidents reported.

Oct 3, 2023
Resolved - This incident has been resolved.
Oct 3, 15:21 AEDT
Investigating - We are currently experiencing issues for some users when sending emails via Web Mail or 3rd-party application. Our engineers are aware of the situation and are investigating the issue.

We apologize for any inconvenience this may cause. We will provide updates as we receive them and when there is a significant change in the situation.

Oct 3, 14:47 AEDT
Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - The issue has been resolved. We have increased on one of the mailbox database disks. Outlook Web Access should now be accessible.

Thank you for your patience and understanding.

Sep 22, 11:04 AEST
Investigating - We are currently experiencing issues with our Exchange service (Outlook Web Access), affecting some users' ability to access their emails online - https://mail.premium.exchange/. Our engineers are aware of the situation and are investigating the issue.

We appreciate your patience and understanding as we work to resolve this issue. Please check back here for further updates.

Sep 22, 09:47 AEST
Sep 21, 2023

No incidents reported.